Privacy Policy

Oakleigh Residential Park Limited (“we”, “our”, “us”) is committed to protecting your privacy. This policy outlines what personal data we collect, how we use it, and your rights.

1. Who We Are

Our website address is: https://www.oakleighresidentialpark.co.uk
Company Number: 10118568
Registered Office: Clacton Road, Weeley, Clacton-On-Sea, Essex, CO16 9DH
Email: [email protected]

2. What Personal Data We Collect and Why

a. Enquiry Forms & Contact Submissions

We collect names, email addresses, phone numbers, and any message content submitted through our contact forms. This information is used to:

  • Respond to your enquiry
  • Carry out marketing and outreach campaigns
  • Connect you with relevant partners (e.g. park home manufacturers, moving assistants) who may assist with your purchase

We do not sell your data.

b. Comments

If you leave a comment, we collect the data shown in the comments form, your IP address, and browser user agent string to help with spam detection.

An anonymised string (hash) from your email may be sent to the Gravatar service to check if you’re using it. Their privacy policy is here: https://automattic.com/privacy/. Once your comment is approved, your profile picture (if any) is publicly visible alongside your comment.

c. Media

If you upload images, avoid including location data (EXIF GPS) as visitors can download and extract this from the website.

d. Cookies

  • If you leave a comment, you can opt in to saving your name, email, and website in cookies for convenience. These last for one year.
  • A temporary cookie is set on the login page to check browser compatibility and is discarded when you close your browser.
  • Login and screen preference cookies last between two days and one year.
  • If you edit or publish an article, a cookie storing the post ID will be saved and expires after one day.

e. Embedded Content

Articles may include embedded content (e.g. videos, images, articles). This content behaves as if you visited the other site. These sites may collect data, use cookies, or track your interactions.

3. Who We Share Your Data With

We may share your information with carefully selected partners who help facilitate your purchase of a park home. This may include:

  • Park home manufacturers
  • Moving assistants
  • Other relevant service providers

We do not sell your personal data.

If you request a password reset, your IP address will be included in the reset email.

4. How Long We Retain Your Data

  • Comments and their metadata are retained indefinitely to recognise and approve follow-up comments.
  • For registered users (if applicable), we store the personal information provided in their profile. Users can view, edit, or delete their personal data at any time (except username). Administrators can also view and edit it.

5. Your Rights Over Your Data

You can request:

  • A copy of the data we hold about you
  • Correction of any incorrect information
  • Deletion of your personal data

To make such a request, email us at [email protected]. We will delete your data within 10 working days, unless we are required to keep it for legal or administrative purposes.

6. Where Your Data Is Sent

Visitor comments may be checked through an automated spam detection service.

7. Data Security

We take appropriate security measures to prevent unauthorised access, disclosure, or loss of your personal data.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page.

If you have any questions or concerns about your data, please contact us at [email protected].